Please do the following if the site goes down

[lisa]

Check it's not the database by going to the front page of the website.
www.totaltwaddle.co.uk
If that works you know the server is up.

Also do a trace route and ping test.

I'm trying to narrow down where and what the problem is as it seems to be sporadic and i've only caught it the once.
and there are no errors in the log to help me.

[taf]

09:57 25nov2011

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [e-mail] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

frontpage was up


C:\Users\user>ping totaltwaddle.co.uk

Pinging totaltwaddle.co.uk [46.23.66.58] with 32 bytes of data:
Reply from 46.23.66.58: bytes=32 time=20ms TTL=55
Reply from 46.23.66.58: bytes=32 time=20ms TTL=55
Reply from 46.23.66.58: bytes=32 time=19ms TTL=55
Reply from 46.23.66.58: bytes=32 time=20ms TTL=55

Ping statistics for 46.23.66.58:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 20ms, Average = 19ms

C:\Users\user>tracert totaltwaddle.co.uk

Tracing route to totaltwaddle.co.uk [46.23.66.58]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 19 ms 19 ms 34 ms uniform.unisonplatform.com [46.23.66.58]

Trace complete.

[lisa]

thats a problem with the database, not the server being down.

[kat]

I'm getting "Could not locate remote server", too, even for www.totaltwaddle.co.uk.

Pings and traces are giving the same, for TLA, CC and TT.

Must be a route thing, though, coz I'm in via Anonymouse.

[lisa]

definitely a route thing. I've got the top level host looking through it all at the moment.
whats your global ip? www.whatismyip.com/

how often is this happening for you?

[taf]

27Nov 11:00 am

Unable to connect

Firefox can't establish a connection to the server at www.totaltwaddle.co.uk.


The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

C:\Users\user>tracert totaltwaddle.co.uk

Tracing route to totaltwaddle.co.uk [46.23.66.58]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 17 ms 19 ms 40 ms uniform.unisonplatform.com [46.23.66.58]

Trace complete.

[taf]

27 Nov 11:13

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [e-mail] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

[taf]

I have been getting loads of errors the past half hour Internal Server mostly.

[taf]

And more and more.....

[taf]

18:13 28nov

The connection has timed out

The server at www.totaltwaddle.co.uk is taking too long to respond.

The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

[taf]

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\user>tracert totaltwaddle.co.uk

Tracing route to totaltwaddle.co.uk [46.23.66.58]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 19 ms 18 ms 19 ms uniform.unisonplatform.com [46.23.66.58]

Trace complete.

[taf]

18:37 28 nov

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [e-mail] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

[taf]

C:\Users\user>ping totaltwaddle.co.uk

Pinging totaltwaddle.co.uk [46.23.66.58] with 32 bytes of data:
Reply from 46.23.66.58: bytes=32 time=34ms TTL=55
Reply from 46.23.66.58: bytes=32 time=20ms TTL=55
Reply from 46.23.66.58: bytes=32 time=20ms TTL=55
Reply from 46.23.66.58: bytes=32 time=18ms TTL=55

Ping statistics for 46.23.66.58:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 34ms, Average = 23ms

[taf]

C:\Users\user>tracert totaltwaddle.co.uk

Tracing route to totaltwaddle.co.uk [46.23.66.58]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 18 ms 18 ms 20 ms uniform.unisonplatform.com [46.23.66.58]

Trace complete.

[taf]

Why is it always the 11th tracert that gets through?